FAQs

Product shipments and availability:

For shipments throughout Greece: Delivery time is calculated, depending on the destination, in 1-3 working days from the day of shipment. The shipping cost is € 3.00, while by cash on delivery the cost is plus € 2.50. 

Payment methods:

Cash on delivery upon receipt of the products at the address you indicate. Via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners. Using the Masterpass e-wallet. Bank account deposit: Iban: GR31 0172 5040 0055 0410 1335 042 Bank: Piraeus Bank Beneficiary Name: Kiousi Ioanna Lambrini.

Withdrawal and Product Returns:

You have the right to return the products you bought, without having to tell us the reason why you want them returned, within seven (7) days from the date you receive them. In this case you will be charged only the direct cost of returning the products, 3 €. Returns are accepted only if the products you wish to return are in the same condition in which you received them, along with the receipt and after you have first informed us by telephone. We are not responsible for any loss or damage during transport of the product. In case the above is not observed, our store will not accept the return. In case of return of the products, your refund will be completed within fourteen (14) days from the date we receive the products.
The prices presented on our website include VAT 24%. Lapoupee-shop.gr reserves the right to adjust prices.

Applicable Law:
All transactions you make through lapoupee-shop.gr are governed by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as the Law on Consumer Protection (Law 2251/1994) which regulates issues related to distance selling.